John Andrew Electronic Services
Wherever possible we have used original part numbers contained within the product description. To simplify,please use the search facility within the shop, either with a part or model number.

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Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa , Visa Electron, Mastercard, Maestro and Laser. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Delivery Schedule Orders received before 1230 pm Irish Time will be shipped same day, after that they are shipped next day. If an item is not in stock we generally ship within 5-7 days.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For non-business orders made from the UK or the European Union, 21% VAT is added. UK and EU business customers may enter a VAT number and tick the exempt button for VAT free transactions.
Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

If paying by credit card,please ensure the name and address on the on-line order, match exactly the details given to your bank. If there any discrepancies the bank will not authorise payment.If you require assistance please do not hesitate to contact sales@jandrew-elec.com.

Guarantee We guarantee your satisfaction. All of our products come with a 12 month warranty. If you are not completely happy with your purchase you may return it within 14 days of purchase in its original condition, no questions asked.
Reaching Us If you need to reach us, please email us on sales@jandrew-elec.com. Alternatively, you can call on +353 21 4371328 or fax us on +353 21 4373720. US customers call 646 736 7780.
Privacy Policy We do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.Data collected by this site is used to:

a. Take and fulfill customer orders

b. Administer and enhance the site and service

c. Only disclose information to third-parties for goods delivery purposes

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
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Corporate, Semi-State, Government Departments and Educational Sectors may send P.O's to fax +353 21 4373720 or email sales@jandrew-elec.com